Frequently Asked Questions
Everything you need to know about styling your home with us.
What is the typical shipping timeframe for furniture?
Standard furniture orders are processed within 2-3 business days. Depending on your location, delivery typically takes between 7 to 14 business days for large items requiring freight handling.
Do you offer international shipping?
Currently, we ship to the contiguous United States and Canada. We are working on expanding our logistics to support international shipping in the near future.
What is your return policy for home decor?
We offer a 30-day return window for most items. Products must be in their original packaging and unassembled condition to qualify for a full refund, minus shipping costs.
Are your wood products sustainably sourced?
Yes, we prioritize environmental responsibility. Over 80% of our wood furniture is crafted from FSC-certified timber or reclaimed materials to ensure a minimal ecological footprint.
How can I track my order status?
Once your order ships, you will receive an email notification containing a tracking number and a link to our carrier's portal to monitor your delivery in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm for larger furniture purchases.